FAQ
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Frequently asked questions
Can you see the mirror in a physical store?
No, unfortunately you can't yet. However, you are ALWAYS protected by our 30-day satisfaction guarantee. This means that you can buy the mirror risk-free, and if, contrary to expectations, it's not for you, you can return it and get all your money back. However, we are convinced that our mirrors will be to your liking :)
Do you have any specifications on the mirrors?
The wave mirror:
Material: MDF + glass
Mirror shape: Round/oval
Frame color: Beige
OEM/ODM: Yes
Frame front width: Customized
Dimensions: 60x160cm
How do you deliver?
We primarily use GLS for our delivery, and we deliver free of charge throughout Denmark.
You can expect your package to arrive within 1-3 days. When we ship your order, you will receive a confirmation email with a tracking number. Don't worry if the system says the tracking number is not working - it typically takes 24 hours for their system to pick up a new delivery.
How long will it take before I receive my order?
You can expect to receive your order within 1-3 business days - and actually more often 1 than 3 😉 If you order before 2:00 PM, your order will be shipped the same day.
Can I return my product?
Yes, of course! We offer a 30-day satisfaction guarantee, so you can try out whether the mirror meets your expectations. It is important that you keep the packaging during this period, so that the mirror can be returned if - contrary to expectations - you wish to do so.
When will my money be returned?
When we receive the mirror back at our warehouse, we will refund the money as soon as possible after inspection. This means that the refund period is shipping time + bank processing time. Typically this takes about 7 days. If it takes longer than 14, please contact customer service at info@cphvibe.dk